This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from grillgo.shop.
Personal Information We Collect
When you visit the Site, we automatically collect information such as:
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Browser details
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IP address
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Time zone
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Cookies stored on your device
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Pages/products viewed
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Referring links or search terms
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Interaction data such as clicks, scroll depth and session duration
This is referred to as Device Information.
We collect this data using:
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Cookies (see www.allaboutcookies.org to manage or disable)
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Log files
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Web beacons, pixels and tags
When you place or attempt to place an order, we collect:
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Name
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Billing & shipping address
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Payment information (including credit cards)
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Email
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Phone number
This is referred to as Order Information.
Personal Information = Device Information + Order Information.
How We Use Your Information
Order Information is used to:
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Fulfil and process orders
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Arrange shipping
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Send invoices & confirmations
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Communicate with you
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Screen for fraud or high-risk orders
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Send product updates or marketing material (only if you consent)
Device Information is used to:
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Improve user experience
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Monitor website performance
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Analyse browsing behaviour
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Detect fraud or security threats
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Evaluate marketing/advertising results
By submitting your information, you may be added to our email list.
You can unsubscribe at any time.
Advertising cookies may be placed for retargeting through Google & Facebook. No personally identifying data (name/email/address/phone) is shared for retargeting.
Sharing Your Information
We share data only with essential tools required to operate our store:
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Shopify (store infrastructure)
→ https://www.shopify.com/legal/privacy
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Google Analytics
→ https://www.google.com/intl/en/policies/privacy/
Opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
Information may also be shared if required to comply with law, subpoenas, court orders, fraud investigation or to protect rights.
Behavioural Advertising
We use collected data to display targeted promotions.
Opt-out links:
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Facebook → https://www.facebook.com/settings/?tab=ads
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Google → https://www.google.com/settings/ads/anonymous
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Bing → https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Universal opt-out:
http://optout.aboutads.info/
Do Not Track signals are not recognised by our system.
Your Rights
If you are a European resident, you may request to:
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Access your personal data
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Update or correct information
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Request deletion
Data may be transferred outside Europe, including the U.S. & Canada.
Data Retention
We retain Order Information unless you request deletion.
Changes to This Policy
We may update this document periodically to comply with law or operational requirements.
Minors
The Site is not intended for users under 18 years old.
Contact Us
For privacy inquiries or data access/deletion requests, email:
📩 support@grillgo.shop